what if Apollo 13 was managed by the average security team?

What saved the three Apollo 13 astronauts from utter disaster? Keep in mind that 4 days into their mission in April 1970, they suffered an explosion from an oxygen tank causing severe damage to the service module. Besides for divine providence, what saved them comes down to three factors: All 3 astronauts were well trained …

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it’s not luck

I’ve learned a lot by coaching my son’s youth soccer team. At the beginning of last season, his team had several boys ranging from ok to pretty good players. The only problem was they wouldn’t work together. They’d all either stand around and watch whenever they didn’t have the ball, or they would form a …

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are you ready to go Undercover Boss?

This can be one of those polarizing subjects (at least for security people) – cyber threat intelligence. Security people tend to either love the idea of collecting threat intelligence or they don’t see any value in spending time and money on it. But let’s start by defining it. Most times, cyber threat intelligence is packaged …

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36 year old accountant takes the ice as Chicago Blackhawks’ backup goalie

In March 2018, one of those unusual (but not as rare as you might think) occurrences happened. The Blackhawks’ starting goalie was a late scratch for the game, and the backup goalie was injured halfway through the third period. That meant the Blackhawks had to activate an emergency goalie for the last 14 minutes of …

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I never want to go through that again, and that’s why I don’t work there anymore

A few years back I was running a tabletop exercise at the office of a regional banking client. We had around 50 executives there including the C-suite. As we brought the exercise to a close, the bank CEO asked anyone on his team to share a story of living through a real data breach. One …

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The process isn’t broken, it likely doesn’t exist

If you’re understaffed, overcompensate with automation Efficient – Usain Bolt in the 100m dash. Effective – John Elway famously in “The Drive” against the Cleveland Browns. How do you put those two elements together and make your security team unbeatable? You start by building processes, not unlike the quarterback’s playbook. On any given play, all …

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We’re technology people, but we can still learn to communicate better

We’ve all felt it before. We’re in the middle of a presentation and we can see the audience looks bored. Or we read the terse response to an email we just sent. We all struggle at times getting our point across effectively and respectfully. But I have found that if you just follow these 3 steps, you’ll be a lot more effective at communicating, whether in oral or written form.